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Important information regarding COVID-19

Online Nationally Accredited Courses

Complete a first aid or CPR course online and receive a Nationally Accredited certificate upon successful completion.

  • Nationally accredited Provide CPR HLTAID009, Provide First Aid HLTAID011, and HLTAID012
  • Equipment delivered to your door
  • Training is delivered over Zoom with a trainer in real-time
  • See FAQs here

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Complete a first aid course without leaving the comfort of your home

How it works

Book course

Choose your course type and book in. During the booking process, you’ll select whether you want to collect equipment from one of our collection points, or whether you’d like equipment delivered to a specified location.

Prepare for course

Before the course, you will need to complete your online enrolment and any required pre-course work. If you have chosen to pick up or have the equipment delivered, ensure this has happened before your course.

Attend course on Zoom

The course will be facilitated online by a qualified trainer using Zoom. You will need to have a webcam so the trainer can see you and assess you. You will need a space that is big enough for you to perform the practical assessments on the floor.

Post-Course

After the course, you will need to either drop your equipment off or prepare it to be collected. Assuming successful completion of all assessments, you will receive a Nationally Accredited certificate within a few days of your course.

View upcoming courses

Frequently Asked Questions

Online Course FAQs

How do I return my equipment?

Your supplied prepaid Australia Post satchel must be lodged at an Australia Post Office or Post Box within 24 hours of your course date

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Where are your locations to pick up the equipment?

  • Sydney: 135-153 New South Head Road, Edgecliff
  • Melbourne: 117 Wellington Street, St Kilda
  • Geelong: 185 Malop Street, Geelong

Equipment can be delivered to any location in Australia (for an added fee)

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Are there breaks during the course?

Yes. There are short breaks throughout and also a lunch break.

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Is the course the same as you run face to face? Is it accredited/the same certificate?

Our online courses are fully accredited (HLTAID009 and HLTAID011) and you will receive the same certificate that you would from attending a face to face training. The training will be run a little differently in the virtual format as opposed to our face to face training, however, our trainers aim to make it as engaging and interesting as possible.

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How long after the course will I receive my certificate?

Generally certificates are issued the next business day following your course. RTOs have 30 days following a course to issue certificates. You can apply to have your certificate expedited if required.

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How do I get the Zoom link?

The Zoom link will be emailed to you the day before the training. The link will prompt you to download the application if you don’t already have it.

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What areas will you deliver to?

Equipment can be delivered anywhere in Australia. There is a fee of between $45 – $65 depending on your location. This includes delivery of equipment prior to your course and pick-up of equipment following your course.

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Can I complete the course at any time I want?

No. The courses are run at set times, like our regular face to face training. You will be completing the course in real-time with the trainer and other students, so it’s necessary that you attend at the set time.

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Is the training interactive?

Yes. You will interact with the trainer and other participants during the course. You will need to ensure you have a working camera and microphone on your device.

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Can I complete the course on my phone or does it need to be a computer?

You will be able to complete the course using any device which has a camera, as long as you are able to set it up so that the trainer can see you clearly.

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When can I pick up/drop back the equipment?

You can pick it up the day before the course and drop it back the day after from one of our offices. If your course is on a Friday, you will need to drop it back the following Monday.

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What do I need to complete this course?

A working camera/microphone and access to Zoom.

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Does the virtual Provide First Aid course include CPR?

Yes. The course covers the content of HLTAID009, HLTAID010 and HLTAID011.

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How do I get the equipment?

During the booking process, you’ll be able to select whether you want to pick up the equipment from one of our offices (free) or if you want it couriered to you (there is an added delivery fee of between $45 – $65 depending on your location).

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