Your supplied prepaid Australia Post satchel must be lodged at an Australia Post Office or Post Box within 24 hours of your course date

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• Sydney: 135-153 New South Head Road, Edgecliff
• Melbourne: 117 Wellington Street, St Kilda
• Geelong: 185 Malop Street, Geelong
  

Equipment can be delivered to any location in Australia (for an added fee)

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Yes.

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Yes. There are short breaks throughout and also a lunch break.

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Our online courses are fully accredited (HLTAID009 and HLTAID011) and you will receive the same certificate that you would from attending a face to face training. The training will be run a little differently in the virtual format as opposed to our face to face training, however, our trainers aim to make it as engaging and interesting as possible.

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Generally certificates are issued the next business day following your course. RTOs have 30 days following a course to issue certificates. You can apply to have your certificate expedited if required.

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The Zoom link will be emailed to you the day before the training. The link will prompt you to download the application if you don’t already have it.

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Equipment can be delivered anywhere in Australia. There is a fee of between $45 – $65 depending on your location. This includes delivery of equipment prior to your course and pick-up of equipment following your course.

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No. The courses are run at set times, like our regular face to face training. You will be completing the course in real-time with the trainer and other students, so it’s necessary that you attend at the set time.

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Yes. You will interact with the trainer and other participants during the course. You will need to ensure you have a working camera and microphone on your device.

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You will be able to complete the course using any device which has a camera, as long as you are able to set it up so that the trainer can see you clearly.

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You can pick it up the day before the course and drop it back the day after from one of our offices. If your course is on a Friday, you will need to drop it back the following Monday.

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Up to 7 days before your course date.

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A working camera/microphone and access to Zoom.

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Yes. The course covers the content of HLTAID009, HLTAID010 and HLTAID011.

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During the booking process, you’ll be able to select whether you want to pick up the equipment from one of our offices (free) or if you want it couriered to you (there is an added delivery fee of between $45 – $65 depending on your location).

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