About us

Real Response is an RTO that specialises in simulation based training. Since its inception, Real Response has trained tens of thousands of people in Australia and around the world through some of the most engaging and realistic training available.

Our Story

The story of Real Response starts in 2009 when Ben Krynski founded a boutique first aid training company called Phoenix First Aid from his parent’s garage. A year later, Motti Blum joined Ben as a partner and co-founder. For about 4 years Ben and Motti ran sporadic traditional first aid courses for businesses and other organisations around Melbourne, whilst they both focused on other goals.

By 2014 Motti and Ben realised there was an acute need for engaging, interactive and realistic first aid training in Australia. At the end of 2014 they launched Real First Aid, a company that specialised in delivering realistic simulation based first aid training. Each course incorporated role play, props, fake wounds, flashing lights, sirens, smoke, odours and an answering service designed to simulate 000 calls.


Ben starts Phoenix First Aid


Motti joins as a partner


The team begin to deliver first aid training in Melbourne


Real First Aid is launched


Real First Aid selected as one of the most innovative companies in Australia


Real First Aid becomes an RTO


Real First Aid expands to Sydney


Real Response is launched


Real Response acquires Geelong First Aid


- Virtual first aid training
- Covid screening for Qantas

Expansion to Sydney

Real First Aid continued to grow and by 2017 the business had set up a branch in Sydney. Through the company’s growth it became clear that the demand for simulation and reality based learning existed far beyond first aid, and so the journey began to expand into a range of other disciplines. In 2018, to reflect its growth and expansion, Real First Aid changed it’s name to Real Response. With this new identity, the company was able to broaden its scope by offering training in other areas including security, tactical medicine, mental health, fire and emergency response.

Over the coming years Real Response continued its growth around Australia, setting up teams in Perth, Brisbane, Canberra, Adelaide and Geelong. They also started delivering training internationally in places like India, Jordan and UAE.

Virtual Reality Technology

Real Response has always prided itself on being at the forefront of education and technology. In 2018 the team started exploring virtual reality as a training tool and not long after, Real Response’s Serious Games team was established. Their aim is to utilise cutting edge technology to deliver scalable, impactful and affordable training solutions around the world.

From humble beginnings, Real Response has grown to become one of the most trusted teams for the delivery of medical, safety and emergency response training. Many of Australia’s most well known organisations and governmental departments continue to rely on Real Response to train and prepare their staff. This success has been driven by a passionate team of individuals who are guided by its mission of empowering people to navigate critical situations.

Our team

At Real Response, our success is a credit to our incredibly high-achieving and passionate team. From first responders to Virtual Reality developers, we lead the way in creating new and innovative methods to deliver crucial training to Australians.

Scroll across to see the many people that make up Real Response!


Our mission

At Real Response, we passionately believe that there is no compromise on saving lives. Through years of research and collaboration with first responders, we developed our trademark simulation training to provide higher learning outcomes and fulfil our mission.

We only employ experienced emergency personnel with real world experience to create and deliver our courses. Their invaluable insight builds a learning environment that empowers participants to feel prepared and ready to respond to an emergency situation.

To empower people to navigate critical situations

Our values

We imagine things done better

Through innovation and creativity, we never stop looking for ways to improve.

We are real

We provide real training for real situations. What you see is what you get.

We strive to be empathetic

We put ourselves into the shoes of others and are always open to different perspectives.

We take responsibility

We know that if we do our job properly we can have a tremendous impact on the world.

We respect our limitations

We focus on what we’re good at, whilst also being open to asking for help in areas we need to improve.